Frequently Asked Questions – F.A.Q.

Thanks for helping our volunteers and yourself! by reading these FAQs before emailing or calling.

Can I Trade In My Old Computer?

All of our computers are donated. We are unable to pay for trade in equipment, but we do provide non-profit donation documentation.

Can I Browse For Items in the Warehouse?

No.

What Do Volunteers Do?

Most volunteer at our teardown table, taking apart old electronics. We also have volunteer warehouse workers, eBay listers, computer refurbishers, office workers, maintenance workers, cleaners, kitchen help, cooks, truck drivers, sorters, television repair people, network techs and retail workers.

When is the Outlet Store Open?

9 AM to 4 PM Monday – Friday and  9 AM to 1 PM Saturdays. Closed Sundays, Holiday and between Christmas and New Years.

What Computers Do You Have Available?

We have Apple and Windows laptops, all-in-ones, and tower systems. Most days we have many Dell systems, some HP systems and few other brands. We refurbish the best computers that are donated to us. So our inventory changes daily and we have no “stock” items.